FAQs
Questions I get asked as a jeweller:
Keep it simple: use warm water, mild dish soap, and a soft toothbrush. Gently scrub your jewellery, rinse, and pat dry with a soft cloth. Avoid harsh chemicals and ultrasonic cleaners, especially for delicate stones. Store pieces separately to prevent scratches, and remember to take off jewellery before swimming, showering, or doing chores. Regular professional cleanings and inspections help keep everything in top shape. Feel free to bring your pieces in for complimentary cleanings and inspections; we’re here to help them shine like new.
Absolutely! Start by setting a budget and considering your partner's style. Do they prefer classic, vintage, or modern designs? Think about the 4 Cs (cut, colour, clarity, carat) for the diamond or gemstone. Try to pick something they'll love and feel comfortable wearing every day. We can look at different settings, metals, and stones together to find the perfect match. It’s all about finding a ring that tells your love story. Let’s book a consultation so we can create something truly special for your big moment.
aGold is durable and comes in yellow, white, and rose hues. Gold also comes in different purities, known as the carat. Platinum is more expensive, heavier, and hypoallergenic, known for its longevity and lustre. Your choice depends on your style and budget. Come visit us to see and feel the difference in person, and we’ll help you choose the perfect metal for your jewellery.
There are a few at-home tests, like the water test (real diamonds sink) or fog test (real ones don’t fog up easily). However, these aren’t foolproof, and the introduction of lab grown diamonds makes telling the difference even harder. The best way is to have it examined by a professional with a loupe or diamond tester. They’ll check for things like inclusions and proper light reflection. Certifications from reputable gem labs (like GIA) can also verify authenticity. When in doubt, ask an expert! Bring your diamond to us for a free evaluation and peace of mind.
The 4 Cs are key to a diamond’s quality and value. Cut refers to how well the diamond is shaped, affecting its brilliance. Colour grades how colourless the diamond is, with D being the most colourless. Clarity measures the presence of internal or external flaws, with FL (flawless) being the top grade. Carat indicates the diamond’s weight. Balancing these factors helps you find the best diamond for your budget and preference. Let’s sit down and go over some stunning options to find the perfect diamond for you.
Most likely, yes! Resizing rings is common, whether it’s making them bigger or smaller. We can also fix broken chains, reset stones, and repair clasps or prongs. Some materials and designs are trickier, but we’ll assess the piece and give you an honest rundown of what’s possible. It’s always best to bring it in for a quick look so we can provide a specific solution. Our expert craftsmen will ensure your jewellery is as good as new.
Natural gemstones are formed over millions of years within the Earth. Lab-grown ones are created in a controlled environment with the same physical, chemical, and optical properties as natural stones. Lab-grown gems are often more affordable and environmentally friendly. Visually, they’re identical to natural ones, but their origins differ. Both have their own appeal, depending on what’s more important to you: the natural origin or the modern, sustainable option.
Check the quality of the materials (gold karat, gemstone grade), craftsmanship, and brand reputation. Certifications for diamonds or gemstones add value. Compare similar pieces and prices from different sources. Consider the design and any unique features. Sometimes, higher prices reflect better quality or exclusivity, but not always. Ask the jeweller to explain the pricing, and don’t be shy about seeking a second opinion. Trust your gut and do some homework! We pride ourselves on transparent pricing and quality, so you can shop with confidence here.
Definitely! We can create a custom piece based on your vision. Start with some ideas or inspirations, and we’ll work together on the design, selecting the materials, stones, and style. It’s a collaborative process where we’ll provide sketches or 3D models, and once you’re happy, we’ll bring it to life. Custom pieces are special because they’re one-of-a-kind and hold personal meaning. It’s all about making your dream jewellery a reality. Let’s set up a design consultation and start creating your perfect piece.
For weddings, engagement rings and wedding bands are the stars. Simple stud earrings or a delicate necklace can also be nice. Anniversaries often call for something meaningful, like a piece featuring your partner’s birthstone or a custom-designed piece. For birthdays, personalised jewellery works well. Everyday wear should be durable and comfortable, while special occasions can inspire bolder, more glamorous choices. Ultimately, pick something that feels right for the moment and the person.